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19 challenging thoughts about leadership

19 challenging thoughts about leadership




Koen Marichal

People demonstrate leadership whenever they take responsibility for change in their environment, because they believe things can or must be different. Leaders have a personal story to tell. About the challenges in the real world. About their striving for higher ideals and their quest for a better future. They question the status quo, hold themselves and others up to the mirror, take the first steps towards change and further develop themselves as an example and instrument of that change. They have impact, not based on authority, but on authenticity and engagement. Leadership is not the same as having a managerial position or exercising power. There is no job description for a leader. Leadership is a personal choice. The more people are willing to make this choice, the more quickly teams, organizations and societies with greater leadership will develop. This book contributes to this process by linking current scientific thinking about the complexity of leadership with a number of practical examples and personal testimonies. The result is 19 challenging thoughts or insights about the leadership phenomenon, which will encourage people to reflect personally and critically on their attitude to leadership and inspire them to take positive action. Mirror, mirror on the wall, who is the best leader of them all?" PLUSPUNTEN Vertaling van het succesvolle De leider in de spiegel (oktober 2013, tweede druk december 2013) OVER DE AUTEURS Koen Marichal lectures and researches in leadership at the Antwerp Management School. He has a master degree in psychology and more than 20 years HRM experience in different organizations. Jesse Segers lectures in leadership and HRM at the Antwerp Management School and is a post-doctoral researcher at the University of Antwerp. He is a doctor in Applied Economic Sciences and also has a master degree in psychology. Together they lead The Future Leadership Initiative at the Antwerp Management School, which investigates and develops the leadership of both people and organizations. You can follow their blog at www.tfli.be and via twitter @koenmarichal and @segersjesse.

EPUB versie: ePub 2






Euro 23.25


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A pocket companion to PMI's

A pocket companion to PMI's




Paul Snijders

Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch. This pocket guide is based on the PMBOK® Guide Fifth Edition. It contains a summary of the PMBOK® Guide, to provide a quick introduction as well as a structured overview of this framework for project management. This pocket guide deals with the key issues and themes within project management and the PMBOK® Guide as follows: - Key terms and definitions in the project management profession `- A short overview of the activities of PMI Inc., the organization and its standards: PMBOK® Guide, Standard for Project Portfolio Management, Standard for Program Management and other standards. - The essentials of the Project Lifecycle and Organization. - What are the key project management knowledge areas and processes? Main target Group for this pocket guide is anyone with an interest in understanding the PMBOK® Guide framework or a systematic approach for project management. The book is also very useful for members of a project management team in a project environment using the PMBOK® Guide as a shared reference. A complete but concise description of the PMBOK® Guide, for anyone involved in projects or project management, for only 15,95!








Euro 19.30


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A pocket companion to PMI's / deel PMBOK® guide

A pocket companion to PMI's / deel PMBOK® guide




Paul Snijders

Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch. This pocket guide is based on the PMBOK® Guide Fifth Edition. It contains a summary of the PMBOK® Guide, to provide a quick introduction as well as a structured overview of this framework for project management. This pocket guide deals with the key issues and themes within project management and the PMBOK® Guide as follows: - Key terms and definitions in the project management profession - A short overview of the activities of PMI Inc., the organization and its standards: PMBOK® Guide, Standard for Project Portfolio Management, Standard for Program Management and other standards. - The essentials of the Project Lifecycle and Organization. - What are the key project management knowledge areas and processes? Main target Group for this pocket guide is anyone with an interest in understanding the PMBOK® Guide framework or a systematic approach for project management. The book is also very useful for members of a project management team in a project environment using the PMBOK® Guide as a shared reference. A complete but concise description of the PMBOK® Guide, for anyone involved in projects or project management, for only 15,95!

EPUB versie: ePub 2






Euro 19.30


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Agile Management




Mike Hoogveld

Agile Managing - The fast and flexible approach to continuous improvement in organizations. An environment that is changing ever faster and deeper. Markets becoming more dynamic and complex. Competitor and customer behaviour is increasingly unpredictable. These developments are affecting all organisations. Whoever wants to survive in the future, needs to adapt with lightning speed. Increasing numbers of organisations recognise that traditional ways of working are no longer adequate. They lack agility. In this book, agility expert, Mike Hoogveld, shows us what we can learn from smart startups and other successful, innovative organizations. Using scientific insights and practical examples, he describes how to make your organization responsive by focussing on continuous improvement. Thus, he gives a very concrete answer to the crucial question with which so many organizations are struggling: how do we increase our agility? · Includes an Agile Assessment, to determine the agility of your organization · The number 1 bestseller in the Netherlands Mike Hoogveld is an expert in the discipline of agile management. He is a partner at Holland Consulting group, conducts scientific research at Nyenrode University, is a frequent speaker, and teaches at many universities and business schools. His earlier books have been nominated for two prestigious Dutch awards: Management Book of the Year and the PIM Literature Prize.

EPUB versie: ePub 2






Euro 8.95


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Better practices of project management based on IPMA compete




John Hermarij

This is the revised edition of the first text book in English specially developed for training for IPMA-D and IPMA-C exams, now based on Version 4 of the ICB. In this 4th edition, the text has been restructured and extended to align with the structure and scope of the competence elements in the ICB version 4, divided into Practice competences, People competences and Perspective competences. Therefore, this book will be essential guidance and study book for everyone studying for the IPMA-D, IPMA-C and IPMA-B exams. Besides that, it is an extremely rich source book for those project managers that have committed themselves to a lifelong professional development. In addition, the book had to be applicable to groups of project managers originating from diverse cultures. For this reason, this is not a book that tells how a Westerner must behave in an Arab or an Asian country, but one that looks at the different subjects covered in the ICB, as seen from diverse cultural standpoints. Each chapter is based on the same structure: Key concepts, Introduction, Actions that lead to competence development, Self-assessment, Special topics, Assignments. Text boxes, additional to the main text, give additional explanation to the main text. An elaborate Index of terms allows that this book can be used as a highly up-to-date information source to all aspects of project management. Next to that all, a web-site is available with videos, discussion fora on specific topics, and the opportunity to discuss with the author.








Euro 84.64


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BiSL

BiSL




Remko van der Pols

Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework and a domain standard which is consistent with ITIL and ASL. As outsourcing of ICT activities increases, it is essential to maintain control of the services being delivered. Supported EXIN BiSL Exams, this book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL can help.








Euro 48.34


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Bisl

Bisl




Remko van der Pols

This book describes a process framework for business information management: the Business Information Services Library (BiSL®) a public domain standard that is consistent with the IT Infrastructure Library (ITIL) and Application Services Library (ASL). BiSL establishes a bridge between IT and business processes, and between business information administrators and information managers. The BiSL process model provides an insight into all of the primary processes within their field of operations and into the relationship between the various processes. It offers a starting point for the improvement of these processes using best practices, amongst other things, and it provides uniform terminology. This book explains BiSL, a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explains how the framework BiSL can help to improve business processes and the alignment of business and IT.








Euro 48.34


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BiSL

BiSL




Remko van der Pols

This book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL® can help. Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework and a domain standard which is consistent with ITIL and ASL. As outsourcing of ICT activities increases, it is essential to maintain control of the services being delivered.








Euro 19.30


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BiSL Next




Brian Johnson

This book describes the framework of the next generation of Business Information Services Library, BiSL®. BiSL Next is a public domain standard for business information management with guiding principles, good practices and practical templates. It offers guidance for digitally engaged business leaders and those who collaborate with them, with the ultimate goal to improve business performance through better use of information and technology. Twelve elements - four drivers, four domains and four perspectives - are the basis of the guidance in BiSL Next. Target audience of this book are business managers, business information managers, business analysts, CIO's and IT managers, as well as consultants in this field. While describing the twelve elements, the book offers them insight in the best way to manage, execute and profit from business information management in their enterprise. The book is also the official literature for the BiSL® Next Foundation exam.








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Bisl: business information services library

Bisl: business information services library




Remko van der Pols

Supported EXIN BiSL Exams, this book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL can help. Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework and a domain standard which is consistent with ITIL and ASL. As outsourcing of ICT activities increases, it is essential to maintain control of the services being delivered.








Euro 27.23


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Business Analysis / guide version 2 - A pocket Guide

Business Analysis / guide version 2 - A pocket Guide




Jarett Hailes

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the collection of knowledge within the profession of business analysis and reflects current generally accepted practices. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it in their daily work role. The purpose of this pocket guide to the BABOK® Guide is to help understand the key knowledge found within the BABOK Guide and how it can be applied to a particular situation. Primary target groups for this pocket guide are: Individuals interested in how business analysis works or who may want to become Business Analysts; Business Analysts as a quick reference during the course of their day-to-day work; Team members working on projects or within normal organizational operations where business analysis is performed; Managers and executives who need to understand how business analysis can help improve their organizations. This pocket guide is based upon the content found in Version 2 of the BABOK Guide. The BABOK Guide was first published by the International Institute of Business Analysis (IIBA) in 2005. Version 2.0 was released in March 2009. The BABOK® Guide describes business analysis areas of knowledge, their associated activities and the tasks and skills necessary to be effective in their execution. The BABOK® Guide is a reference for professional knowledge for business analysis and provides the basis for the Certified Business Analysis Professional (CBAP®) and the Certification of Competency in Business Analysis (CCBA®) certifications.








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Business analysis based on BABOK guide / Version 2

Business analysis based on BABOK guide / Version 2




Jarett Hailes

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the collection of knowledge within the profession of business analysis and reflects current generally accepted practices. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it in their daily work role. The purpose of this pocket guide to the BABOK® Guide is to help understand the key knowledge found within the BABOK Guide and how it can be applied to a particular situation. Primary target groups for this pocket guide are: Individuals interested in how business analysis works or who may want to become Business Analysts; Business Analysts as a quick reference during the course of their day-to-day work; Team members working on projects or within normal organizational operations where business analysis is performed; Managers and executives who need to understand how business analysis can help improve their organizations. This pocket guide is based upon the content found in Version 2 of the BABOK Guide. The BABOK Guide was first published by the International Institute of Business Analysis (IIBA) in 2005. Version 2.0 was released in March 2009. The BABOK® Guide describes business analysis areas of knowledge, their associated activities and the tasks and skills necessary to be effective in their execution. The BABOK® Guide is a reference for professional knowledge for business analysis and provides the basis for the Certified Business Analysis Professional (CBAP®) and the Certification of Competency in Business Analysis (CCBA®) certifications.

EPUB versie: ePub 2




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Euro 19.30


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Business Transformation Framework - To get from Strategy to

Business Transformation Framework - To get from Strategy to




Jeroen Stoop

This book explains the Business Transformation Framework, BTF Version 2016, a structural approach based on best practice. It is a practical approach that helps organizations to design, develop, plan and govern organizational change. Obviously developing a solid and widely supported Change plan is the first step towards a successful organizational change! Simply said: BTF helps to get control over organizational change! In the BTF coherence and collaboration are essential. The BTF approach imposes the establishing of coherence between organizational setting, strategy, and business transformation portfolio as well as between the four different aspects of running the business: Customer Treatment & Channels, Processes & organizational culture, Information & applications and IT infrastructure & facilities. This is a complex process. The BTF methodology helps to make this a manageable process by following a structured and step-by-step approach.    Establishing coherence is possible when all divisions in the organizations work together . .  Coherence can only be achieved when all levels in the organization and all divisions and employees work closely together. The methodology aims at making change tactile and concrete, so that all stakeholders can be committed and contribute. In  the BTF the design and development go hand in hand. That is so, because people are willing to change, but do not like to get a change imposed upon themselves!     This book is the official manual of the Business Transformation Framework, BTF Version 2016. Primary target groups are: managers and professionals in the information-intensive firms and industries that are confronted with organizational change. The BTF has already been put into use by: operations managers, CIOs, information managers, portfolio managers, change managers, programme managers and consultants.  ;






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Euro 48.34


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Change management adventures

Change management adventures




Jaap Boonstra

Many of us are involved in organisational change processes. In this book we look at organisational change as an adventure. It contains twenty-eight stories about the practice of organisational change with reflections on the change process and the role of the change agent. The successful implementation of organisational change requires people who are ready to take the initiative and guide the change process. This book offers inspiration, practical advice, and ways to combine and organize diverse insights for organisational change. Jaap Boonstra supports leaders and managers in organizations to successfully achieve the changes they envisage. Jaap is a professor of ‘Organization Dynamics’ at ESADE Business School in Barcelona and ‘Organizational Change and Learning’ at the University of Amsterdam. In both universities he is engaged in executive education and consulting.

EPUB versie: ePub 2




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Euro 7.95


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Competence profiles, Certification levels and Functions in t

Competence profiles, Certification levels and Functions in t




Henny Portman

Developments in the project management field are ongoing. This professional field continuously broadens and becomes profounder. Therefore, IPMA has extended its attention from project management to program management, portfolio management and project support (PMO). This has made manifest the need for a reference model in which the various functions and corresponding competences and the relations between them are presented. Not only for HR managers, but also for project and program managers and PMO heads. In the first edition of this book, attention was given to the regular functions in the project management field, as they are applied in the IPMA 4-level system. With the publication of this second edition, the wish has been realized to make a complete function building for the project management field available. The second edition of this book does justice to PMO professionals' needs for recognition and appreciation of their added value for projects, programs and portfolios.








Euro 27.23


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Corporate Effectuation (Engelse versie)

Corporate Effectuation (Engelse versie)




Thomas Blekman

Did you ever wonder why successful entrepreneurs always seem to accomplish magical results, even in uncertain times, while others struggle on a daily basis? What do they do differently? What can managers really learn from successful entrepreneurs? Thomas Blekman from De Beukelaar Groep and Rotterdam School of Management, Erasmus University presents the answer. Corporate Effectuation brings a scientifically proven method called Effectuation to corporate organizations. Effectuation consists of 5 principles that help managers cope with uncertainty and unpredictability: - Bird in hand principle - Affordable loss principle - Crazy quilt principle - Lemonade principle - Pilot in the plane principle The 5 principles are proven in a corporate context in collaboration with 17 path banding co-authors. In this book, valuable case studies are presented such as Philips, RWE Essent, Rabobank, KVD, University Hospital of Maastricht and De Beukelaar Groep. A changing world requires strategic flexibility. Corporate Effectuation offers a new view of corporate entrepreneurship and illuminates insight into new tools for corporations such as Business Modeling and Reframing. After reading Corporate Effectuation there is no longer reason to be a smart-follower. Apply these new insights and you too can be a smart-creator. Thomas Blekman offers insight into where new opportunities come from and the process and tools by which they are created. Stuart Read, Professor in Marketing, Innovation and Entrepreneurship at IMD Switzerland 'Enterprises that can deploy both the causal approach and effectuation will be the winners of tomorrow. Dr. Fred van Ommen, CTO, Senior Vice President of Innovation Excellence, Philips Electronics It is a paradigm-shifting work, and therefore a serious candidate to become the Management Book of the Year 2012. Marco van Veen, Manager of Heineken International Web Center

EPUB versie: ePub 2




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Euro 24.99


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Coworking

Coworking




Ton Voogt

Awareness, conditions and a quick scan for successful cooperation. A book by Ton Voogt. Is cooperation really the best way to achieve your own goal? The first answer is often 'yes'. But sometimes it is better to claim all the winnings and not give the other party anything, or in a different situation to give them everything. When considering our strategies, we look for ways to satisfy two basic motivations. One si the drive to realize our own talents, dreams and goals. The other is the drive to engage with others in building lasting relationships. What do we shoos at any given moment? Nine conditions influence our choice. How can you meet those conditions so that cooperation is the best choice. That is the subject of this guide - a book that can help managers to create conditions under which employees choose to work together effectively. Organizational consultants, facilitators, trainers and coaches who want to provide organizations with practical knowledge and skills will also find guidance here.

EPUB versie: ePub 2






Euro 22.99


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Defining IT success through the service catalog




Troy DuMoulin

The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: * Services are made standard and rational, leading to lower costs and increased service availability * Standard 'service products' enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning * Controls over consumption of services are enhanced * The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects








Euro 48.34


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EXIN IT Service Management Foundation Based on ISO/IEC 20000

EXIN IT Service Management Foundation Based on ISO/IEC 20000




Victoriano Gomez Garrido

IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the standard ITSM processes in the market. The purpose of this book is to help in the preparation of EXIN ITSM Foundation based on ISO/IEC 20000 exam, providing an overview of IT Service Management from the perspective of ISO/IEC 20000. It addresses fundamental concepts, such as the quality, the frameworks, the services provided to the business and the processes that support, control and facilitate those services. The exam consists of 40 multiple-choice questions. At the end of each chapter of this book you will find examples of these exam questions, along with open questions focused on the understanding of concepts. The exam specifications are given at the beginning of each chapter, and the weight of each of the topics is shown as a percentage of the total.






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Euro 19.30


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Feedback

Feedback




Marieta Koopmans

Do you tend to keep your comments about others to yourself? Is there a difference between giving feedback to an employee, a colleague or your boss? Do you avoid praising others for their efforts? Many people would answer these questions with a resounding yes. They are uncomfortable dealing with feedback and would rather sidestep the issue entirely. But open, honest communication enables others to learn and grow, which improves their performance in the future. It is a well-accepted fact that feedback directs behaviour and motivates performance at work no matter how good or effective an individual is, he can always get better. Giving feedback effectively is a skill that comes naturally to few but can be learned by anyone. This practical book explains how to listen for understanding and information, and how to get others to be receptive to your comments on their performance. It teaches you how to be specific and descriptive in your observations, without injecting any of your own value judgments that could bruise the other persons ego or trigger a defensive reaction. You also get insight into how to deal with the associated fears and other negative emotions that may come up. In the process, you help yourself, as well as others, to learn and progress. Marieta Koopmans is a social psychologist and specialises in one-to-one coaching of managers under the name C'enter. She also works as a freelance giving leadership training courses for the Schouten & Nelissen training institute.;

EPUB versie: ePub 2






Euro 9.99


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Fresh place

Fresh place




Rupert Parker Brady

`What makes the La Place concept unique, is its general transparency about how the food is produced, the transparency in the overall supply chain and the level of engagement between the cook or server whos helping the customer in making his choice. Michiel Bakker, director Global Food Services, Google Inc. The Dutch fresh food concept La Place has the ambition to become a global retail chain. Owned by Sun Capital it has the resources. Over the past 25 years the brand has won international acclaim from food lovers, retail experts and competitors. Its restaurants and cafés promise freshly prepared products, front cooking, natural ingredients, local sourcing and dedicated staff. La Place has won since 1987 the hearts and appetits of millions of customers through all walks of life, young and old. Now La Place is hungry to wet the appetites of consumers worldwide, opening stores in Europe, South East Asia and the Middle East. La Place is entering the US market, opening a La Place restaurant in Googles New York office. This book presents an indepth analysis in the rationale behind the fresh food concept, based on extensive interviews with founder Paul Bringmann, an internationally respected food pioneer.

EPUB versie: ePub 2




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Euro 4.99


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Fundamentals of contract and commercial management

Fundamentals of contract and commercial management



This book looks at the basic core skills that all those dealing with suppliers and clients need to know about managing the commercial relationship. It looks at the skills needed to ensure that both the supplier and customers are equipped to deal with: - change control, - price re-negotiations, - costings, - delivery of services, - performance management and negotiation techniques. It explains the basic types of contract; why they are used and their particular characteristics. It focuses on more complex contracts such as technology contracts. It provides a basic lingua franca for all those dealing in this increasingly important field and demonstrates that all levels of the organization are able to have a significant impact on how contracts can be run more efficiently.








Euro 42.29


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Get ready for cloud computing

Get ready for cloud computing




F. van der Molen

The IT sector is full of hypes. But once in a while there is a genuine inflection point, a moment at which the way of doing things fundamentally changes due to the introduction of new technologies. The rise of cloud computing is just such an inflection point. Cloud computing is the next stage of the Internet computing model, one in which organizations will consume services, not technologies. These services will be ready to run, available outside the office walls, and be paid for on the basis of usage, just like water or electricity. As the cloud and services model matures, not only will businesses be able to solve old problems more inexpensively and rapidly, they will also be able to address new challenges that were previously out of reach.








Euro 36.24


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Global standards and publications

Global standards and publications




Jane Chittenden

VHP Brochure 2012 / 2013. Part advertisement for VHP titles (50 pages). Part information / summary on 39 standards.








Euro 14.22


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Got a minute?

Got a minute?




Toon van Mierlo

Everything you need to read about management. In just one book! This compass `Got a Minute? will make you more skilled and happy as a manager. Undoubtedly you will achieve your targets more easily and with more certainty. This `masterpiece (review on Management-book) will become your `business buddy who provides answers to 8 of the most important management questions. It is clearly written, with appealing examples, practical tips and deep insights which will keep you fascinated from the first to the last page. Got A Minute effectively disproves the myth that management is complicated and dozens of books and models are required to understand the concept. In fact, the theory behind management is simple. However it is not easy to apply management theory in your everyday working practice. The additional value of this Compass is, that it will keep you on course and help you to turn your intentions into actions.   `Got A Minute?: a business buddy who accompanies you on your journey and - as hardcover or as E-book - is always within your reach.   Both authors are entrepreneurs, consultants and trainers. Since 2006 a multitude of managers have successfully improved their performance and found more happiness by participating in the management course The New Leader (www.denieuweleider.nl), developed by the authors of this book. Not only will you benefit from the valuable experiences and stories of these managers, the authors also combined insights of many different management theories, extracted their core aspects and added new insights. These theories are visualized in the 8 main themes by the use of practical tips, insights and real life examples: 1. How to recognize, increase and maintain leadership over yourself; 2. How to be able to direct your own behaviour and increase your influence on others; 3. How to dramatically improve your way of communicating; 4. How to measure and to increase the performance of your individual team members; 5. How to change the composition of your team to make it a top-team ; 6. How to make the people in this top-team cooperate, leading to top performances; 7. How to deliver a perfectly executed change process; 8. How to create more time for yourself, get a healthy balance and become happier. These are important themes that directly concern you, your people and the organization you work for. The place where you work together. All of these themes can also be applied to your private life, for the cooperation with your partner, with your family. Management: Simple but not easy! That is why `Got a Minute? guides you from `Knowing to Doing, also with the help free downloadable documents from the website www.hebjeeven.nl (available in English) With kind regards, Reinwout Schram (nl.linkedin.com/in/reinwoutschram) Toon van Mierlo (http://nl.linkedin.com/pub/toon-van-mierlo/0/908/67b)

EPUB versie: ePub 2






Euro 10.49


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Implementing IT Governance

Implementing IT Governance




Gad J. Selig

The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organizations Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand (portfolio investment) management, program and project management, IT service management and delivery, strategic sourcing and outsourcing, performance management and metrics, like the balanced scorecard, compliance and others. Much less has been written about a comprehensive and integrated IT/Business Alignment, Planning, Execution and Governance approach. This new title fills that need in the marketplace and gives readers a structured and practical solutions using the best of the best principles available today. The book is divided into nine chapters, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment - leadership and proactive people and change agents, flexible and scalable processes and enabling technology. Each of the chapters also covers one or more of the following action oriented topics: demand management and alignment (the why and what of IT strategic planning, portfolio investment management, decision authority, etc.); execution management (includes the how - Program/Project Management, IT Service Management with IT Infrastructure Library (ITIL) and Strategic Sourcing and outsourcing); performance, risk and contingency management (e.g. includes COBIT, the balanced scorecard and other metrics and controls); and leadership, teams and people skills.








Euro 36.45


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Implementing strategic sourcing




Christine V Bullen

This informative, comprehensive, yet practical guide provides readers with a complete tool-kit of how to approach global sourcing successfully. Based on real world experiences on implementing and sustaining global sourcing the book provides readers with key guidance on: * Foundations of Strategic Sourcing * Management, risk, governance and legal considerations * Organizational change, innovation and relationship management * Transition planning and the end-game * Successful principles for new business development from a service provider perspective * Future trends, summary and lessons learned Ultimately this guide will take readers from 'principles' to 'how to's' including: * How to develop, implement, manage and govern an effective global sourcing strategy and plan * How to put in place policies and processes that can be monitored to provide a balanced approach to sourcing * How to build a strategic top-down framework coupled with an operational roadmap * How to incorporate bottom-up implementation principles and practices that work * How to ensure a coordinated, cost-effective and value-delivery plan and operating environment for strategic and tactical sourcing. In addition, it addresses the following areas in a comprehensive, yet easy to use and practical manner: * Integrates strategic and operational concepts and practices * Covers both clients and providers * Supports the practice of global sourcing by leveraging and integrating professional rigor for best practices * Provides practical knowledge, techniques, checklists and methodologies that can be used in any environment globally * Includes many examples of current and emerging best practices * Is broad and comprehensive, yet drills down to specific 'how to' details in all chapters * Provides a global view of sourcing It comes highly recommended.








Euro 48.34


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Improving teams

Improving teams




Jan Schouten

There are many reasons why things go wrong in the way teams work together. With this book you learn to what degree certain factors can influence the way your team operates. The starting point for a lot of the questions and assignments is always your team. You will be confronted with questions such as How does that work in my team? What do I want to improve? and How can I go about that?. The book closes with a procedure that your team can use for setting up a work programme for team improvement. Jan Schouten is a psychotherapist, organisational consultant and writer. In 1977 he introduced the concept of Assertive Training to the Netherlands to a large group of people (1981) via a television channel, all within a short space of time. Assertiveness is now part of everyday life in the Netherlands. Jan Schouten is also founder of the Schouten & Nelissen Group.    Anke Baak studied public relations and (organisational) sociology. She is currently the manager responsible for Organisational Development within Schouten & Nelissen. She advises companies on organisational change, management development, performance management and culture change.  She also assists management teams on co-operation questions.      Wiebe Kamminga was a trainer and organisational consultant for Schouten & Nelissen in Zaltbommel. He focused on change and learning processes among individuals and groups in knowledge organisations. He died in February 1997.;

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Improving teams / 2014-15

Improving teams / 2014-15




Jan Schouten

The Volvo Ocean Race is the Everest of sailing. A race you cannot sail - let alone win! - on your own. Without a high performing team any skipper would be chanceless. But how do you build a good team, how to create a high performing team? Which buttons do you push to help a team reach its full potential? How do you avoid the well known pitfalls of groupthink, mediocrity and political games? In our book Improving Teams we describe ways to do this. This book has been used by many team leaders, trainers and HR-practitioners to get the best from their teams. Special edition In this Volvo Ocean Race version of our book we added real life case stories and images from the Race and from Schouten Global's coach Anje-Marijcke van Boxtel, who coaches Team Brunel. She shares her experience in coaching the team to high performance. Also Bouwe Bekking, Team Brunel's skipper, shares his experience and vision in getting the best out of his team. Furthermore, Volvo Ocean Race leaders Knut Frostad and Tom Touber make contributions based on their vast experience with the race in sailing and managing crews and teams. All these stories were added to enrich the content, to make the connection between theory and practice and between the Race and day to day business. Because getting the best out of teams is as much the key to success for modern organisations as it is to success in the Volvo Ocean Race!






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Innovate or die

Innovate or die




Jan Kriekels

In INNOVATE OR DIE Jan Kriekels shows us the path to a sustainable future. After travelling through over 100 countries, with many twists and turns along the way, he presents his unique perspective on a sustainable future. As a creative economist with an anthropological background he invites you to join him in his quest for a universal survival model for humans, business and society. Five values are central to his vision of business and society: Respect Nature, Awake the Artist, Dream a Future, Create Emotion, Build Bridges. Together they form the cornerstones of his philosophy. They are supported by a comprehensive motto that will open the eyes of every reader and forms the basis of the society and economy ,the future: Innovate or Die! This book has something for ... everyone. For entrepreneurs, engineers, economists artists, philosophers, architects, visionaries, bridge builders, visionaries and sceptics.

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